Privacy Policy

Last updated: October 1, 2025
Company: Hi5 Properties LLC
Location: Murfreesboro, Tennessee, United States
Contact: [email protected] | 615-203-8218

1. Introduction

Welcome to Hi5 Properties LLC (“we,” “us,” “our”). We are a real-estate brokerage/marketing firm serving buyers, sellers, and investors in Tennessee. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you interact with us (for example via our website, by contacting us, or by using our services). We respect your privacy and are committed to protecting your personal data in accordance with applicable U.S. and Tennessee laws, including TIPA.

2. Information We Collect

We may collect the following categories of personal information:

Contact information (e.g., name, email address, postal address, phone number)
Inquiry or service-request information (such as what property types you are interested in, location preferences, property search history)
Website usage data (for example through cookies and similar technologies: pages visited, duration, device & browser type)
Analytics data via service providers (such as Google Analytics, Google Search Console)
IDX/MLS property search data through our IDX Broker integration (for example listings you view, saved searches, location filters)
Any other information you voluntarily provide to us when you contact us, register for our services, subscribe to communications, or provide feedback.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and personalize our real-estate brokerage and marketing services, including property listings, newsletters, market updates, and educational materials.
To respond to your inquiries and communicate with you about your real-estate goals.
To improve our website, services, and customer experience through analytics and performance tracking (using tools such as Google Analytics and Google Search Console).
To display listings and enable property search functionality via our IDX Broker platform.
For digital marketing and advertising, including occasional campaigns on Google, YouTube, LinkedIn, and Meta (Facebook and Instagram). These ads may use cookies or similar tracking technologies to help deliver more relevant ads or measure campaign effectiveness.
To comply with legal or regulatory obligations.

We do not sell your personal information to third parties. Any data shared with our advertising partners is limited to what’s necessary for those marketing activities and handled in accordance with this Privacy Policy.

4. Marketing & Communications

We may send you marketing messages, property alerts, newsletters, or text communications about our services or listings.
You can opt out of these communications at any time by:

Clicking the “Unsubscribe” link in any marketing email,
Replying “STOP” to any marketing text message, or
Emailing us directly at [email protected] with your opt-out request.

If you choose to opt out, we will remove you from our marketing lists, but we may still send you important administrative or transactional messages (such as updates related to a property inquiry or service request).

We may occasionally run online advertisements through Google, YouTube, LinkedIn, and Meta platforms. These may use cookies or similar technologies for targeting and performance measurement. You can manage or opt out of personalized advertising through each platform’s settings:

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website to collect usage data, support website functionality, personalize content, and help with analytics. You may opt-out of certain cookies via your browser settings or by using any cookie-preference tools we provide. Analytics providers (such as Google) may collect data about your device and browsing activity in accordance with their privacy policies.

6. Disclosure to Third Parties

We may share your personal information with third parties only as follows:

Service providers and vendors (for example the IDX Broker platform, website hosting, analytics providers) who perform functions on our behalf and under our instruction.
As required by law, regulation, or legal process (such as responding to a subpoena or other legal request).
In connection with a corporate transaction (such as a merger or sale), subject to applicable safeguards.
We do not engage in the “sale” of personal information as defined under TIPA (i.e., we don’t exchange personal info for monetary consideration to a third party for such third party’s own use).

7. Your Rights Under Tennessee Law

Under TIPA, Tennessee residents have certain rights regarding their personal information where the law applies. These include:

The right to confirm whether we are processing your personal information and to access certain information about that processing.
The right to correct inaccuracies in your personal information.
The right to request deletion of your personal information (subject to certain exceptions).
The right to obtain a copy of personal information you provided in a portable and readily usable format.
The right to opt-out of targeted advertising, profiling, or sale of your personal information (where applicable).
If you wish to exercise any of these rights, please contact us at [email protected] or 615-203-8218. We will respond within the timeframe required by law (generally within 45 days of your request) and provide an explanation if we deny your request.

8. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law or for legitimate business purposes (such as record-keeping for real-estate brokerage transactions).

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete the information as soon as practicable.

10. International Transfers

If your information is transferred or processed internationally (for example by a service provider located outside the United States), we will ensure appropriate safeguards are in place in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website and update the “Last updated” date. We encourage you to review this Privacy Policy periodically.